Frequently Asked Question (FAQs)
- Call us at 09678191911 from any phone anywhere in the country between 9:00 AM - 10:00 PM.
- Visit our page at www.brachealthcare.com/. If you are already a registered patient, please provide your Registration Number. If you are not registered, you need to fill out a few details for registration. Keep your Birth Registration Certificate/NID/Passport nearby.
- You can make payments at the reception prior to receiving the service, by using Cash/Bkash/Visa/Mastercard.
- Alternatively, you can make online payments while booking an appointment for a doctor consultation through Bkash/Visa/Mastercard/Amex.
Yes, registration is mandatory for everyone except for Pharmacy purchases at BRAC Healthcare. The registration process is simple and easy, and it is a one-time registration for life. You have two options for registration:
- Online Registration: You can register online through our portal inser link by providing the necessary details.
- In-person Registration: Alternatively, you can visit our centre and provide the necessary details at the reception.
Please note that registration is required to access our services, ensuring a seamless experience and easy access to your medical history.
Once you register, you will receive a unique number which will be stored in our accessible online database. This database will contain all your medical records and prescriptions for lifelong use while availing services at BRAC Healthcare.
Yes, the registration itself is free of cost. However, if you want to obtain the registration card you have to pay a nominal fee of BDT 100.
We offer medical care with compassion and empathy through our Six Service Pillar:
- Family Physician and First Aid Care https://brachealthcare.com/family-physician-and-first-aid-care/
- Specialist Doctor Consultations https://brachealthcare.com/doctors/
- Health and Wellness https://brachealthcare.com/health-and-wellness/
- Physiotherapy https://brachealthcare.com/health-and-wellness/physiotherapy/
- Mental Health https://brachealthcare.com/health-and-wellness/mental-health/
- Nutrition https://brachealthcare.com/health-and-wellness/nutrition/
- Dental care https://brachealthcare.com/dental-care/
- Diagnostics https://brachealthcare.com/diagnostics/
- Laboratory Test
- Imaging and Radiology
- USG
- Pharmacy https://brachealthcare.com/pharmacy/
For any general queries, please call us at 09678191911 and for Pharmacy or Medicine related queries, please call us at 013 2121 1288 between 09:00 AM - 10:00 PM.
We provide essential first-aid care in situations that require immediate medical attention. In the event that we determine your situation necessitates emergency care beyond what we can provide, we have special arrangements to swiftly call for an ambulance service. This allows us to transport you to the nearest medical facility that is fully equipped and capable of addressing your specific emergency needs. Your health and recovery are our utmost priority, and we will ensure you receive the necessary care in a timely manner.
You don’t need appointments for blood work or laboratory tests, you can simply walk in whenever you need these services.
For imaging services, such as X-rays, we understand the importance of convenience. While walk-in slots are usually available, we recommend booking ahead of time to ensure your convenience. This allows us to better manage our resources and minimize any potential waiting time, ensuring a smoother and more efficient experience for you.
No, we do not have any provisions for admitting patients, as our facility operates strictly as an outpatient clinic.
Our services are available between 09:00 AM - 10:00 PM.
A Model Pharmacy is a government-registered pharmacy that demonstrates best practices in various aspects of pharmaceutical care, including storing and dispensing medications, patient counselling, adherence to regulations and guidelines, inventory management, and patient safety. Medicines are procured directly from pharmaceutical companies, so there is no chance of counterfeiting or adulteration.
We offer pathological tests and imaging services. For more information, please visit www.brachealthcare.com/
To find a Consultant/Doctor/Family Physician/Therapist/Counselor/Nutritionist at BRAC Healthcare Centre, follow these steps:
- Go to our “Consultations” https://brachealthcare.com/doctors/
- On the page, you can search for the desired Consultant/Doctor/Family Physician/Therapist/Counselor/Nutritionist by either specialization or name.
- Select the Specialization or enter the Doctor's name in the appropriate field.
- Click the "Find" button.
By following these steps, you will be able to find the relevant doctor based on your search criteria.
Yes, the centre is open on Fridays.
We only accept payments in BDT (Bangladeshi Taka).